D'NuVi Wellness & Hydration – Elevated Wellness. Delivered.

Last Updated: June 21, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with D'NuVi Wellness & Hydration (“Company,” “we,” “our,” “us”) through our website, booking systems, SMS notifications, and other services.

1. Information We Collect

We may collect the following information when you engage with our services:

Personal Details: Name, phone number, email address, and date of birth

Booking Information: Service details, appointment dates, and location

Payment Information: Billing details, payment method, and transaction history

Health Disclosures: Any information voluntarily provided for wellness or hydration treatments

Device & Usage Data: Browser type, IP address, cookies, and analytics data

2. How We Use Your Information

We use your information to:

Schedule, manage, and confirm your appointments

Send transactional SMS/email messages (e.g., reminders, confirmations, updates)

Send promotional messages if you opted in (e.g., discounts, wellness tips, special offers)

Process payments and manage billing

Improve our website, customer service, and offerings

3. SMS & Email Communications

By providing your phone number and/or email, you consent to receive:

Appointment reminders and service notifications

Marketing and promotional updates, if you opt in

Message frequency may vary. Message & data rates may apply.

Reply STOP to unsubscribe from SMS communications.

Reply HELP for assistance.

4. How We Obtain Consent

We only send messages to individuals who explicitly opt in via:

Our website booking forms

SMS keyword subscriptions

In-person registration or consent forms

Your consent is never assumed; you must actively subscribe.

5. Sharing & Security of Your Data

We do not sell, rent, or trade your personal information.

Your data may be shared with trusted third-party providers (e.g., payment processors, SMS/email services) only to deliver our services.

We implement strict administrative, technical, and physical safeguards to protect your data.

6. Your Rights

You have the right to:

Access and update your personal information

Withdraw consent for marketing communications

Request deletion of your data (where legally allowed)

For data-related requests, email us at [email protected]

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7. Cookies & Tracking

We may use cookies, analytics, and third-party tools (e.g., Facebook Pixel, Google Analytics) to:

Track campaign performance

Measure website activity

Personalize offers and improve our services

You can disable cookies at any time in your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with the updated “Last Updated” date.

9. Contact Us

For questions, cancellations, or support:

📧 Email: [email protected]

📞 Phone: 757-720-2544